Yours Clothing

History of Yours Clothing

The seeds of Yours were sown back in 1997 when a local discount store in the seaside town of Felixstowe noticed their sized 14-32 fashions continually sold out, while most customers were leaving the smaller sizes on the hangers. The owners concluded that there was clearly a demand for something other retailers were't offering, and so when the opportunity arose, they opened up a shop catering specifically to the plus-size woman. First known as 'Size Up', the store was an immediate success.

As demand grew, the company expanded into party wear, holiday wear and underwear. In 2014 alone, Yours sold over 1.4 million items, and after listening to recent customer feedback, has since introduced three different trouser leg lengths, and is soon releasing a petite range for shorter customers.

Yours Clothing is now the fastest growing plus size fashion retailer in the UK. A large number of Yours Clothing customers now choose to shop on the www.yoursclothing.co.uk website, which allows them to take advantage of the great discounts provided by Yours Clothing voucher codes, which are regularly available for making savings on both order and delivery costs. Many customers also enjoy getting fashion advice from the website's regularly updated style blog.

Brands

Yours stocks a number of its own in-house ranges, along with many famous brands including:

• Lollipop
• Disney
• Barbie
• Kangol
• Slazenger
• Duke London
• D555
• Rockford
• Santa Monica Polo Club
• David Bowie

Departments

• Clothing
• Lingerie
• Nightwear
• Holiday shop
• Footwear
• Accessories
• Menswear
• Trends

Opening times

Store opening times vary, especially those located in shopping centres. Most high street stores are open from 9am until 5.30pm, Monday to Saturday and are closed on Sundays. Yoursclothing.co.uk is available to place orders 24 hours a day.

Delivery Information

All deliveries are made by Hermes couriers and a signature will be required on delivery. UK Mainland Standard delivers orders in 3 to 5 working days, and costs £3.99. UK Mainland Free Standard delivery is available with an online code on orders over £50. All standard deliveries are made by Hermes on working days between 8am and 8pm. Add an extra 2 working days for Bank Holiday deliveries. The Click & Collect service is free. Place an order before 4pm, choose a store to collect the order from and pick it up from that store during the next working day. You'll receive an email when the order is ready to collect. Customers should bring the confirmation email to the store when they pick up their order.

Returns Policy

Items can be returned within 21 days of receipt. Customers should repack the returned items in their original packaging, along with the completed returns form. The return address is Yours Clothing, Returns Dept, Unit B, Finmere Park, Southgate Way, Orton Southgate, Peterborough PE2 6YG. Returns are free for mainland UK and Northern Ireland orders using Collect+. Simply attach the free Collect+ label found on the invoice to the returning parcel, and take it to one of the 5800 UK Collect+ stores to exchange for a receipt and tracking number.

Items can be returned to stores for a refund, replacement or exchange for gift vouchers, by providing the delivery note as proof of purchase. Customers who paid with PayPal can only get an exchange or vouchers when returning items to a store. If returning via a local Post Office, the customer must cover the charge and insurance is recommended. Returns are processed on the day of return and refunds are made within 5 working days.

Security & Reviews

www.yourclothing.co.uk uses Norton security and sends all sensitive information via encrypted data transmission, with SSL Certificate security. Users can check the website licenses are up to date by clicking the Norton Secure symbol located at the bottom of the web page. Users can see when they are in a secure area by checking for the extra "s" in the url. It should start "https". The identity of the website owner located at www.yoursclothing.co.uk has been verified as a valid business and the website is scanned daily for malware.

Yours Clothing has a whole section on www.yoursclothing.co.uk for customer reviews. The reviews come from customers all around the world and many give detailed descriptions of their positive buying experiences. Reviews describe both online and in store shopping.