Myprotein

History of My Protein

Established in 2004 with an unrivalled product range, a lowest price guarantee and the use of the finest quality ingredients, it's easy to see why My Protein has been at the forefront of product innovation for over 10 years. Part of the Hut Group (www.thehutgroup.com), My Protein pride themselves on providing the ultimate sports nutrition experience, supplying products from Whey Protein to clothing and accessories, My Protein have all conceivable products available to fuel your ambition.

The website now supplies over 350 products to the end user and is certified to ISO9001 by SGS, a UKAS accredited company. The website allows the user to search via their sought after product directly, their goal or their preferred sport, this ensures the user obtains a high quality digital service, making the user experience very personable and comprehensive. The user can also search for the desired product via the conventional sections, for example, men, women, recipes, workout plans etc. The website has a built-in functionality for the user to compare prices across the internet without leaving the site, guaranteeing a fuss-free experience.

My Protein has also won a variety of prestigious awards, including ranking 21st in the 2009 Times Fast-Track 100 list of fastest growing companies in the UK.

Website Sections

The My Protein website is highly accessible and is broken down into four main navigation headings. The main categories (of which all can be used with voucher codes) of the product ranges include:

• Protein (Whey, Non-dairy)
• Creatine (CreapureÆ, powders)
• Amino Acids (Glutamine, BCAA)
• Carbohydrates (Instant oats, energy gels)
• Healthy Ingredients (Fibre, vitamins & minerals)
• Blends & Formulas (Pre-workout, weight gain, diet)
• Tablets & Capsules (Joint care, omega 3 & fish oils)
• Bars, Drinks & Foods (Ready-to-shake, gels, butters)
• Clothing & Accessories (Bottles, training accessories, men's & women's clothing)
• Bundles & Offers (Gift vouchers, clearance store)

Opening Times

With transactions completed online, the My Protein offices, based in Northwich, accommodate for the average working customer, staying open past office hours to ensure customer complaints and enquiries are dealt with both effectively and efficiently.

The customer service team can be contacted directly on 0161 813 1487 between the following hours:

8am - 8pm, Monday to Friday9am - 4pm, SaturdayClosed on SundayClosed on Bank Holidays

Delivery Information

My Protein offers a variety of delivery options; please do ensure you visit the following link to read more information regarding your chosen delivery option at http://www.myprotein.com/customer-services/delivery-information.list

Standard delivery: £1.99Free standard delivery on orders over £50Standard next day delivery: £3.95Free next day delivery on orders over £100International delivery: from £3.95Premium next day delivery: £4.95

Returns Policy

The My Protein returns policy is simple and hassle free for all customers. When you receive your item, it is important you check your product thoroughly before you have used the item. It is imperative you ensure you obtain the returns authorisation number before returning any items back to My Protein.

Damaged or faulty items

My Protein apologise if you have received a damaged or faulty item, they aim to provide consistently high quality items, but understand that the odd item can be faulty, and they aim to resolve the issue as quickly as possible for you. Inform them of the fault as soon as possible, you will receive further instruction after this

Wrong item received

My Protein apologise if you have received the wrong item. All they ask is for you to return your item in the condition in which you received it, within 14 days from the day on which you received the item.The only circumstances where My Protein have amended their returns policy, is over the Christmas period. If you have purchased goods after the 31st October in any year, they can be returned up until the end of January in the year following the previous year. If your delivery issue is not resolved from the above options, please refer to the My Protein website, where all returns information is comprehensive http://www.myprotein.com/customer-services/returns-policy.list

Security

My Protein aim to provide a 100% secure shopping experience for their users, when purchasing any items from the website, the user can see when they click checkout, the padlock symbol shows itself in the left of the address bar, this helps highlight to the customer that their transaction is safe. My Protein also display all suitable methods of payment at the bottom right of the website, such acceptable methods include: Visa, Visa Electron, PayPal, MasterCard, Maestro and American Express. If you do encounter any problems when purchasing your items at all, please do not hesitate to contact the My Protein Customer Service Team on 0161 813 1487 within the time frame shown above. You can also visit the help desk section of the website, where customers can find various FAQs.

Company Reviews

The comparison culture of the 21st Century is an important angle when it comes to shopping securely online, company reviews can help users determine whether the company is worth buying from in terms of quality of customer care and general service and also the quality of the product itself. My Protein customers can check out all customer reviews via Trustpilot, which can be found at the bottom of the My Protein homepage (http://www.myprotein.com).

Other Places To Find MyProtein Voucher Codes

If you can't find any My Protein voucher codes to use here, you could also try some other popular websites such as the Gym Talk blog or from MyProteins dedicated voucher page.