yoox

History Of yoox

YOOX Net-a-Porter Group, commonly referred to as YOOX, is an Italian online fashion retailer established in 2000 by Federico Marchetti. The e-commerce platform was founded with the vision of offering a carefully curated selection of high-fashion clothing, accessories, and design items at competitive prices. The name "YOOX" is derived from the male (Y) and female (X) chromosomes with the double "O" symbolizing the technology aspect of the company.

The company quickly gained popularity due to its distinctive combination of technology, fashion, and logistics. In 2015, YOOX merged with Net-a-Porter, a leading British online retailer, to form YOOX Net-a-Porter Group (YNAP). This merger positioned the group as a frontrunner in the luxury fashion e-commerce sector, enhancing its global reach and operational efficiencies. In 2018, Richemont, a Swiss luxury goods conglomerate, acquired full ownership of YNAP, further solidifying its standing in the luxury fashion world.

Product Offerings

YOOX offers an extensive range of products to cater to its diverse clientele. Their product portfolio includes:

Clothing: A vast selection of apparel for men, women, and children including high-fashion items, casual wear, and seasonal collections.

Footwear: From designer heels and sneakers to boots and loafers, the site boasts an extensive footwear range.

Accessories: Exclusive handbags, sunglasses, belts, and jewelry are among the assortments available.

Home & Design: YOOX also delves into lifestyle products, offering furniture, home decor, and unique design pieces.

Art: In collaboration with renowned artists, YOOX offers various art pieces, making art accessible to its customers.

Brands

• Gucci
• Prada
• Dolce & Gabbana
• Versace
• Balenciaga
• Saint Laurent
• Chloe
• Fendi
• Givenchy
• Valentino
• Moncler
• Burberry
• Alexander McQueen
• Bottega Veneta
• Stella McCartney
• Off-White
• Isabel Marant
• Jacquemus
• Kenzo
• Miu Miu
• Tory Burch
• Tom Ford
• Jimmy Choo
• Marc Jacobs
• Roberto Cavalli
• Ralph Lauren
• Sergio Rossi
• Dsquared2
• Michael Kors
• Zegna

Departments

• Women's Clothing
• Men's Clothing
• Children's Clothing
• Footwear
• Accessories
• Home & Design
• Art

Delivery Information

YOOX delivers products globally, offering a range of shipping methods to meet different customer needs. Delivery times and costs vary depending on the destination country and the selected shipping option. Customers can track their orders through the YOOX website, ensuring transparency throughout the delivery process.

For detailed information on their returns policy, please visit the Yoox Returns Policy.

Returns Policy

YOOX provides a comprehensive returns policy, allowing customers to return unwanted items within a specified period after receiving their order. The conditions for returns include requirements that items be in their original condition with all tags attached. Customers can initiate the return process through the YOOX website.

For more details, please refer to the Yoox Returns Policy.

Security & Reviews

YOOX takes customer security seriously, implementing advanced security measures to protect personal data and payment information. The website is encrypted with SSL technology, ensuring secure transactions

YOOX generally receives positive reviews for its product quality, variety, and customer service. However, as with any large e-commerce platform, there are varied experiences. To read comprehensive reviews from customers, visit their Trustpilot page.

Competitors

• Net-a-Porter
• Farfetch
• MatchesFashion
• Mytheresa
• SSENSE
• Luisaviaroma
• Moda Operandi
• The Outnet
• Shopbop
• Browns Fashion