Purple Parking

History of Purple Parking

Purple Parking is one of the UK's largest providers of airport parking and transport to airport terminals at competitive prices. The company owns several car parks nationwide, including parks that cater for the busiest UK airports, Gatwick and Heathrow.

Purple Parking was initially a Park and Ride service to and from Heathrow Airport, enabling a cheap and reliable service for those flying. In 1990, Purple Parking (then Secure Storage) was expanded by Michael Inwards and Ken Rayne. At this time the business comprised of 12 employees and three buses. Because of the demand from businessmen, Secure Storage built a loyal customer base, and even branched out into a Meet and Greet service that collected and returned vehicles to the customer at the airport.

In 2000, 10 years after the business's birth and after expansion in employee and bus numbers, Secure Storage changed its name to Purple Parking, which the company deemed had more branding opportunity. In 2002, Purple Parking expanded further and was able to offer booking facilities for all major UK airports.

Purple Parking now employs over 650 staff but still remains a family affair, and as a recognition of its quality and security, the company has received the ParkMark Award. Its popularity is demonstrated by its large customer base, since Purple Parking has over one million customers every year. Furthermore, Purple Parking rewards those customers who are loyal, as shown by the introduction of their members' club in 1995, offering discounts and benefits. Alongside rewarding loyal customers, Purple Parking offer many deals and discounts for bookings made at specific times or locations, for new and existing customers alike.

Purple Parking has recently expanded into offering other discounted travel essentials such as attraction tickets, destination transfers, airport lounges, car hire, travel insurance, secure bag tags, bag transportation and travel money. Purple Parking also offers wide ranging travel advice.

Parking Services

purpleparking.com offers the following parking services to make your travelling easier:

• Park and Ride Parking
• Meet and Greet Parking
• Park and Ride Premium Parking
• Q Park City Centre Parking
• Parking Locations Available

Locations

Purple Parking offers parking solutions for the following airports:

• Aberdeen
• East Midlands
• Luton
• Belfast
• Edinburgh
• Manchester
• Birmingham
• Exeter
• Newcastle
• Bournemouth
• Gatwick
• Norwich
• Bristol
• Glasgow
• Prestwick
• Cardiff
• Heathrow
• Southampton
• Doncaster
• Humberside
• Southend
• Dover
• Leeds Bradford
• Stansted
• Liverpool
• Durham
• London City
•  
• Dublin
• Austalia
• New Zealand
• Canada
• South Africa
• Ireland
• United States
• Italy

Opening times

purpleparking.com is available to make bookings 24 hours a day, seven days a week. Should you wish to contact the company directly regarding amendments to or enquiries about bookings, you can do so by calling 0845 450 0808 during the following hours:

Monday to Friday: From 08:00 to 18:00Saturday and Sunday: From 08:00 to 17:00

Purple Parking can also be contacted regarding customer relations by calling 0845 601 8623 during the following hours:

Monday to Friday: From 09:00 to 17:00

Delivery Information

All purchases carried out via Purple Parking will be confirmed via email immediately. In most cases, the email is all that is required to demonstrate booking and so postage is not required. This confirmation/receipt must be retained in order to retrieve the car from the car park. However, should the customer require postage of confirmations, this can be arranged through Purple Parking.

Cancellation Policy

A fee of £25 will be charged to no-show arrivals or cancellations within an hour of the booked time. Customers who wish to shorten the length of a pre-booked stay in the car park remain liable to pay for the entire service booked once the service has commenced. Parking that exceeds the pre-booked period will be charged at up to £9.95 per day.

Security & Reviews

Purple Parking details its security measures regarding your car and your online bookings on purpleparking.com.

The company's security procedures are evaluated annually, and as an acknowledgement of their safety, Purple Parking has been presented the ParkMark award. The security of the customer's car is of most importance to Purple Parking, who use CCTV, entry gates, 24 hour security guards and floodlighting in their car parks.

However, Purple Parking advises customers to shut all windows of their vehicle and turn off any lights and electrical equipment. Purple Parking also takes no liability or responsibility for any loose items left in customers' vehicles. All drivers at Purple Parking are comprehensively insured to drive customers' vehicles, which are fully covered by Purple Parking's insurance.

Purple Parking keeps your details secure online, as shown by their validation by Verisign. purpleparking.com uses Secure Sockets Layer (SSL) technology by encrypting and scrambling your data so that it is of no use to anyone else.

Purple Parking has averaged 8.2/10 (Great) from 394 user reviews on TrustPilot. While 67.3% of reviews receive 5/5 stars, it is worth noting that there are a number of negative reviews that have also been left. However, it is often found that customers who encounter a negative experience are more likely to leave reviews, so the average could be misleading.