Malmaison

History Of Malmaison

Malmaison, a renowned collection of boutique hotels, had its inception in 1994 when it was founded by hotelier Ken McCulloch. The original property was opened in Leith, Edinburgh, a transformation of a former seaman’s mission into a chic and contemporary hotel space. The brand quickly established itself as one of the leading pioneers in the boutique hotel sector, focusing on delivering a unique, luxurious experience without the extravagant costs associated with five-star hospitality.

Over the years, Malmaison has expanded its footprint across the United Kingdom, offering stylish accommodation, exquisite dining, and top-notch services to its guests. Each property within the Malmaison portfolio is uniquely designed, often utilizing historic buildings that have been thoughtfully refurbished to retain their original charm while adding a modern touch.

Today, Malmaison remains a benchmark for boutique and lifestyle hotels, consistently praised for its distinctive style, innovative concepts, and extraordinary guest experience.

Product Offerings

Accommodation: Malmaison hotels offer a variety of rooms and suites, each designed to provide comfort, luxury, and individual character. The rooms are equipped with state-of-the-art amenities, plush furnishings, and stylish décor.

Dining: Every Malmaison property features an on-site restaurant that focuses on high-quality, locally sourced ingredients. The menus are thoughtfully curated to offer a mix of classic and contemporary dishes.

Bar and Lounge: The hotels boast vibrant bars and lounges where guests can enjoy an extensive selection of fine wines, craft cocktails, and premium spirits.

Spa Services: Some Malmaison locations offer spa services, including various beauty treatments, massages, and wellness therapies designed to provide relaxation and rejuvenation.

Event Spaces: Malmaison provides stylish and versatile event spaces suitable for weddings, corporate meetings, and private gatherings. These spaces are equipped with modern facilities and offer bespoke event planning services.

Exclusive Offers: Malmaison frequently offers special packages and deals, ranging from romantic getaways to gourmet experiences, providing great value to their guests.

Opening Times

Malmaison Hotels operate 24/7, ensuring guests can check in or out at their convenience while also enjoying round-the-clock amenities and services.

Delivery Information

Malmaison offers gift card delivery services, which can be purchased online and mailed to recipients. These gift cards can be used for stays, dining, or spa treatments at any Malmaison property. More information on their delivery and use can be found on their website. Additionally, they offer special promotions and packages which can be booked online anytime.

Returns Policy

Details on Malmaison’s cancellation and refund policies for room bookings, dining reservations, and other services can be found on their Returns Policy page.

Security & Reviews

Malmaison takes the security of its customers seriously, implementing robust security measures to ensure the safety of guests' personal information and financial transactions. The website employs SSL encryption to protect against data breaches and cyber threats.

The company is highly regarded by its clientele, consistently receiving positive reviews for its exceptional service, quality of accommodations, and overall guest experience. You can read detailed reviews from guests on their Trustpilot page.

Competitors

• Hotel du Vin
• The Pig Hotels
• QHotels
• Mr & Mrs Smith
• Boutique Hotel News
• Firmdale Hotels
• Soho House
• ABode Hotels