Evans Cycles

History of Evans Cycles

Evans Cycles can trace their roots back to 1921, when they opened their first ever shop in southeast London. It was a big hit, earning an award in 1925 for 'Cycle design, construction and equipment'. The company was sold to Joseph Smith in the 1950s, before his son took over and unified the Evans franchises, which had previously been operating independently. It was during this period, in the 1990s, that Evans Cycles set up a central distribution centre, a mail order catalogue, and their website, evanscycles.com.

As cycling grew in popularity in the 21st century, so did Evans Cycles. It moved to a larger distribution centre, expanded out of southeast England, and opened its fiftieth high street store. Today it is a truly national brand, with shops up and down the land, from Plymouth to Glasgow. Each store hosts women's evenings and maintenance classes, has full service and repair facilities, and sells a wide range of bikes, parts and accessories. But since evanscycles.com usually have regular voucher codes available to use, it's often better to buy online.

In 2006 the firm launched its Pinnacle brand of bicycles, in 2013 it launched its FWE brand of accessories, and later that year it launched HOY Bikes, in collaboration with the Olympic champion, Sir Chris Hoy.

Evans Cycles' have three core principles; passion, quality and integrity. They sell bikes for adults and youngsters alike, operate the government's Cycle to Work scheme, which offers tax incentives for cyclists, and have online finance options too. They also operate their own series of organised mountain bike and road bike events, known as 'RIDE IT', which are non-competitive with an emphasis on having fun.

Brands

Evans Cycles stock hundreds of famous brands. Here are just a few:

• Adidas
• British Cycling
• Busch and Muller
• Camelbak
• Continental
• Datatag
• DC
• Disney
• DT Swiss
• Duracell
• Early Rider
• Eighty Eight Bike Co
• Evans Cycles
• For Goodness Shakes
• Garmin
• Helly Hansen
• Intense BMX
• Jelly Belly
• Le Coq Sportif
• Light And Motion
• Movistar
• Nike
• O'Neal
• Ordinance Survey
• Radio Shack
• Rayleigh
• Scott
• Shimano
• Team Sky
• Thule

Departments

Evan Cycles offer a wide range of products, both online and in store:

• Road Bikes
• Mountain Bikes
• Hybrid Bikes
• Women's Bikes
• Children's Bikes
• Balance Bikes
• Cycle wear
• Gloves and Mitts
• Eyewear
• Arm and Leg Warmers
• Base Layers
• Children's clothing
• Casual Clothing
• Gilets and Vests
• Hats and Caps
• Tights and Trousers
• Helmets
• Body Armour and Pads
• High Vis Outerwear
• First Aid Kits and Pollution Masks
• Tools
• Pumps
• Puncture Repair and Protection
• Lubes and Cleaners
• Books and Magazines
• Classes
• GPS
• Heart Rate Monitors
• Turbo Trainers
• Nutritional Snacks

Opening Times

Orders can be made online at evanscycles.com 24 hours a day, 7 days a week. This is often the best way to buy, since voucher codes cannot be redeemed in person. Store opening times differ from store to store, so it's best to check online before you leave (http://www.evanscycles.com/stores).Most stores are open 7 days a week. The London Bridge branch, for example, is open at the following times:Monday to Friday: 8am to 8pmSaturday: 9am to 6pmSunday: 10am to 6pmBank holidays: 9am to 5pm

Delivery Information

Customers can choose from a number of delivery options when they buy through evanscycles.com. Most orders are eligible for free standard delivery anywhere in the UK. A 'Click and Collect' service allows savvy shoppers to learn about their new bike from a cycle expert when they collect it in store. Every bike ordered from Evans Cycles is assembled and tested by a fully trained mechanic, before it is packaged in a custom bike box and sent to the customer. For an additional charge, Evans Cycle offers next-day and weekend delivery on orders made before noon. These need to be signed for. They also deliver to over one hundred countries, with free delivery available to most.

Returns Policy

Any item bought from Evans Cycles (apart from food, videos, DVDs, face masks, events and software) can be returned within 90 days of purchase for a full refund or exchange, as long as it is unused, in its original packaging and comes with a valid proof of purchase. Items can be taken to any store, returned by post or by Evan Cycles' own collection service. A full refund will be issued onto the card that was used when making the original purchase within 24 hours, and will show up in the customer's account within 3-5 working days. Customers using Finance, Ride2Work or CycleScheme should contact customer services, as should anyone who has received faulty or incorrect items. All products ordered from Evans Cycles come with a full warranty, which covers manufacturing faults.

Security & Reviews

Purchases made on Evans Cycles undergo a three stage security process. After the card and address details have been checked, 3D Secure checks (such as 'Verified By Visa' and 'Mastercard Secure Code') a run, before Datacash operate a series of additional security checks.

Whilst Evans Cycles have received negative reviews from some customers (http://www.reviews.co.uk/company-reviews/store/evans-cycles),most of their clientele are overwhelmingly positive about the service they receive.