Europcar

History of Europcar

Operating in over 140 countries across six continents, Europcar is a true global leader in short and medium-term car rental. Originally founded in Paris over 60 years ago by Raoul-Louis Mattei, Europcar now commands a fleet of over 180,000 vehicles, with over 6,000 employees worldwide.

Europcar offers affordable rental on a wide range of vehicle types, from small and large-sized family cars to business vans and automatics. You can also choose eco-friendly and electric models, and a selection of luxurious prestige vehicles from classic brands like Mini Cooper and Mercedes.

If you're within range of one of Europcar's many branches, you can have your vehicle delivered and collected for free. You can also take advantage of a range of additional services, including one-way hire, Airport Connect and premium protection cover.

If you need to transport a large amount of goods or equipment, Europcar can offer affordable van hire from just £14 a day. Choose from a range of styles and sizes to accommodate your needs. Van hire is available by the hour, through the day, overnight or for longer rental of anything up to a month or more. You can even add an extra-driver to make long-haul journeys a little easier to manage.

Europcar is committed to corporate responsibility, and works closely with vehicle manufacturers to drive down CO2 emissions wherever possible. Customers have the option to hire one of their range of eco-friendly cars, including the Toyota Yaris Hybrid, Skoda Fabia 1.2 Greenline, VW Polo 1.2 Bluemotion, Toyota Auris 1.8 Hybrid T4, VW Up! 1.0 Bluemotion and more.

Because Europcar has branches all over the world, it's easy to plan a one-way trip with one of their vehicles. Simply collect from one branch on departure, and deposit at another when you arrive at your destination. With Europcar's Airport Connect service, you can also enjoy hassle-free holiday travel by simply driving one of their cars to, from or between airports and leaving it.

Short-term rental starts from as little as £4 an hour with Europcar's ultra-convenient hourly hire option. If you need to hire a vehicle for a longer period of time, Europcar is happy to accommodate. You can rent for up to a month or more, with no long-term commitments - simply return the vehicle when you're ready. Long term hire is also a great way to take advantage of amazing discounts and seasonal special offers. Keep an eye out for the latest voucher codes to enjoy the best deals.

When you rent from Europcar, you have access to a range of optional extra benefits including premium protection, child seats in a range of sizes, satellite navigation, value cover and young driver cover. If you choose to take advantage of the Europcar Chauffeur Service, you'll be provided with a professional driver with excellent local knowledge and multi-lingual skills. This is an ideal choice for business customers or travellers who just want a friendly guide to their chosen destination.

Brands

When you book with Europcar you can choose from an extensive range of vehicles from leading global brands, including:

• Fiat
• Peugeot
• Toyota
• Hyundai
• Vauxhall
• Mini Cooper
• Mercedes
• VW
• Nissan
• Kia
• Skoda
• Audi
• Volvo
• Chrysler
• BMW
• Rover

Departments

Europcar offers a wide range of tailored rental services to its customers, helping you to make sure your journey is as smooth and hassle-free as possible. Services include:

• Car Hire
• Prestige Hire
• Van Hire
• Green Cars
• Airport Connect
• One Way Hire
• Hourly Hire
• Flexible Hire
• Optional Extras
• Chauffeur Hire

Opening times

Europcar offers a 24-hour online booking service. For pick-up and delivery, most branches open from Monday-Friday 8am-6pm and Saturdays 8am-1pm. Special arrangements may be available if you need to pick up or deposit your vehicle outside these hours.

Delivery Information

If you live within five miles of a Europcar branch and are hiring your vehicle for two days or more, you can have your vehicle delivered straight to your door at no extra cost.

Returns Policy

You can review, modify or cancel your Europcar reservation at any time by logging into your customer account on the Europcar website or contacting the booking team. Refunds are available, but short-notice cancellations may be liable to a fee.

Security & Reviews

Europcar is committed to customer security and data protection. Booking systems are configured with data encryption, scrambling technologies and industry-standard firewalls. Credit card transactions are fully protected by Secure Server Technology.

Europcar currently has a review rating of 0.4 out of 10 on TrustPilot, which by anyone's standards is an abysmal score. However, despite this score, customers must remember that those who have had a bad experience are more likely to leave reviews than those who have had a positive experience, with nothing to complain about.