Bunches

History of Bunches

Bunches has been about since 1989, and it's still a family-run operation that puts customers at the heart of its business model. In the 27 years since the business was founded by Erik Hoving it's delivered more than six million bouquets - and they seem to be doing something right when it comes to keeping customers happy, judging by the reviews.

When Bunches first began, it was just Erik and wife Sandra selling flowers in a shopping centre in Mansfield. Erik had the bright idea of setting up a flowers by post company and in the first week, received just five orders. Business soon picked up though, and in 2001 the first Bunches website was launched.

In recent years Bunches has branched out into plants and gifts as well as flowers, and the company claims to have a commitment to excellent quality and super service at affordable prices.

The whole business is based in Newstead Village near Nottingham, from the florists to customer service team, to ensure that quality remains high and customers stay happy.

It's an ethical company in every way, starting with the staff and working up. Staff work under good conditions because bosses believe that a happy workforce is a productive one, while the business also gives away 10% of its profits each year to charitable causes around the UK and further afield.

As if that wasn't enough, Bunches is also committed to ensuring all of its products are sourced from suppliers who pay their staff a fair price for their goods - so you can definitely feel good about treating yourself!

If you're planning to treat yourself or a loved one to some blooms, remember to check back here for all the latest voucher codes and offers.

Products

Bunches offers a wide range of gifts, floral and otherwise. The main part of the offering is beautiful floral gifts and stunning bouquets, but you can also buy gift sets and balloons to send along with your flowers. The business has even branched out into luxury hampers of all shapes and sizes stuffed with sweet treats, delicious drinks and savoury goodies.

Flowers

Bouquets of all shapes and sizes are available from Bunches, so there's sure to be something that suits your budget. From roses to freesias, tulips to hyacinths and daisies to carnations, you can search by your loved one's favourite blooms or colours and make sure they really love their bouquet.

Opening Times

Bunches is an online-only operation, but never fear, you can still speak to a real person! A freephone number is available to call at the following times, or you can shoot the team an email any time of the day or night and be sure of a swift response.

08:30 - 18:00 GMT/BST Monday-Friday08:30 - 12:30 GMT/BST Saturday

Delivery Information

All of the items on the Bunches website are inclusive of delivery costs unless otherwise stated, this includes balloons and floral gifts which are send via Royal Mail first class post unless otherwise stated.

Over 95% of deliveries arrive on the next working day, but if you want to be sure of it you can pay an additional fee of £5.95 for a guaranteed delivery on your nominated day.

Bunches' hamper orders do incur an extra charge of £7.50 due to their size and weight.

Returns Policy

If for any reason you are unhappy with the flowers that you have ordered for yourself or someone special, Bunches will aim to replace or refund you for the cost of them - great care is taken to ensure that orders leave the Bunches site securely boxed but sometimes mistakes happen due to their delicate nature.

If you aren't happy with any item other than flowers, you can return it at your own cost for a refund within 14 days, providing that it is still in its original condition. Flowers are exempt from this because they qualify as perishable goods.

Security & Reviews

Bunches offers secure shopping through SagePay, one of the most established payment providers on the internet, so you can rest easy in the knowledge that your sensitive information and personal details are in safe hands, and you can trust Bunches with your payment information. They also have a privacy policy on their website which lays out that they adhere to data protection laws.

Online reviews for Bunches are generally positive; any retailer sending flowers through the post is going to have one or two bad reviews because of the nature of the product, but for the most part reviewers praised the quality of items received and the customer service with which they had been provided.

Also check for an Interflora discount code