BT Broadband

History Of BT Broadband

BT Broadband is part of BT Group plc, one of the largest telecommunications services companies in the United Kingdom. The company has its roots in the General Post Office (GPO), which was initially responsible for telecommunications in the UK. The transition to BT started in the early 1980s when the telecommunications services of the GPO were transitioned into a separate entity, British Telecommunications. Following the Telecommunications Act 1984, British Telecommunications was privatized, eventually becoming BT Group plc. Over the years, BT has diversified its range of services, transitioning from basic telephone services to offering comprehensive broadband and digital solutions.

Product offerings

Broadband Services: BT offers a range of broadband packages, including superfast fiber broadband for homes and businesses.

Television Services: BT TV provides various channels, including BT Sport, entertainment, movies, kids, and On-Demand content.

Mobile Services: BT Mobile offers various mobile plans, including SIM-only deals, family plans, and handsets.

Landline Services: Traditional telephone services, including various call plans and options for home phones.

Business Solutions: BT provides an array of business solutions, including office broadband plans, unified communications, and IT services.

Security and Smart Solutions: BT offers home security solutions, including the latest in smart home technology and security systems.

Brands

• BT
• EE
• BT Sport
• BT TV
• BT Business

Opening Times

BT does not operate physical retail stores. However, their customer service lines are generally available from 8 AM to 9 PM on weekdays and from 8 AM to 8 PM on weekends.

Delivery Information

BT delivers a range of physical products, including broadband routers, mobile devices, and home security systems. Delivery times depend on the product and type of delivery service chosen at the time of purchase. For more information on their delivery and returns policy, please visit their returns policy page.

Returns Policy

BT provides a comprehensive returns policy for their products. If a customer needs to return a product, they should refer to the returns policy page for detailed instructions and timelines.

Security & Reviews

BT Broadband is committed to ensuring the security and privacy of its customers. The site uses advanced security measures, including encryption and secure payment gateways, to protect customer data. BT has generally favorable reviews for its broadband services, customer support, and product offerings. For an in-depth look at customer reviews, you can visit their Trustpilot page.

Competitors

• Virgin Media
• Sky
• TalkTalk
• Plusnet
• Vodafone
• O2
• Three
• Giffgaff
• Hyperoptic
• Zen Internet