Better Bathrooms

History Of Better Bathrooms

Better Bathrooms was founded in 2001 by Colin Stevens. The company began as an eBay store before expanding into a full-service online retailer. The original concept was to offer high-quality bathroom products at affordable prices, initially focusing on surplus items from manufacturers. The rapid growth of online sales spurred the company to expand its product range and establish physical showrooms across the UK. Over time, Better Bathrooms has become one of the largest independent bathroom retailers in the country, known for its wide array of products, competitive pricing, and excellent customer service.

Product Offerings

Bathroom Suites: Full packages including toilets, basins, and bathtubs.

Showers & Enclosures: A range of shower systems, enclosures, trays, and accessories.

Toilets & Basins: Variety of toilets, basins, and related accessories.

Baths: Freestanding, corner, shower baths, and more.

Taps: Stylish and functional taps for baths, basins, and showers.

Tiles & Flooring: Extensive selection of tiles, flooring, and wall coverings.

Bathroom Furniture: Vanity units, cabinets, mirrors, and storage solutions.

Heating: Radiators, towel rails, and underfloor heating solutions.

Brands

• Grohe
• Hudson Reed
• Roca
• Twyford
• Vitra
• Amara
• Bristan
• Merlyn
• Crosswater
• Ultra
• Vado
• Burlington
• Heritage
• Saneux
• Just Taps
• Svedbergs
• HiB

Departments

• Bathroom Suites
• Shower Enclosures
• Toilets
• Basins
• Baths
• Taps
• Tiles
• Bathroom Furniture
• Heating
• Mirrors

Delivery Information

Better Bathrooms offers delivery services across the UK. Delivery times and costs depend on the size and weight of the item as well as the delivery location. Most orders are processed and dispatched within a few working days, and express delivery options are also available for an additional fee. Customers can track their orders online and will receive notifications regarding their delivery status.

For more detailed information, you can visit their returns policy page.

Returns Policy

Better Bathrooms offers a return policy that allows customers to return products within 30 days of delivery, provided they are in their original packaging and condition. Customers are advised to contact the customer service team to initiate the return process. Some items, such as personalized goods, may not be eligible for returns.

Full details can be found on their returns policy page.

Security & Reviews

Better Bathrooms takes security very seriously, employing industry-standard encryption methods to protect customer data. Their website is SSL certified, ensuring that all transactions are securely processed. In terms of reviews, Better Bathrooms has generally positive feedback from customers. The company is recognized for its exceptional customer service and quality products.

For more customer reviews, you can visit their Trustpilot page.

Competitors

• Victoria Plum
• Bathstore
• QS Supplies
• Screwfix
• Victorian Plumbing
• Wickes
• Plumbworld
• Toolstation
• B&Q
• Homebase