Best Western

History of Best Western

Best Western Great Britain is an independently owned and managed chain of hotels. They claim to be the largest such enterprise in the United Kingdom and the Channel Islands, boasting an impressive selection of over 270 hotels ranging from two to four stars.

The range of properties on offer through the company is staggering: Walworth Castle Hotel is in a genuine castle, while some hotels are small, with only a few rooms. Locations range from rural countryside spots to city centre buildings, and clients are usually a mix of both people travelling for business and people travelling for leisure.

The business started in York in 1978 as an affiliate member of Best Western International. Hotels who join the co-operative are encouraged to keep their own personality while using the Best Western branding and signage. Booking directly through bestwestern.co.uk ensures that you get the best rate on these hotels around the country.

With such a range of hotels available, Best Western make for a great choice in weekend or longer breaks around the UK, and you can even pick up a money-saving deal to make your holiday that much better.

Locations

Best Western operate hotels all over the country. Here's a selection of some of their many locales, which include but are not limited to:

• Allensford, Northumberland
• Banbury
• Buckingham
• Birmingham
• Cambridge
• Canterbury
• Cardiff
• Chester
• Chippenham
• Dover

• Edinburgh
• Felixstowe
• Glenrothes
• Grantham
• Kendal
• Lincoln
• Liverpool
• London
• Manchester
• Newcastle

• Norwich
• Nottingham
• Plymouth
• Preston
• Sheffield
• Southampton
• Stratford upon Avon
• Swansea
• Worcester
• York

Services

All hotels run by Best Western come with free high-speed internet connections. They also have restaurants onsite, allowing for great slap-up breakfasts in the morning before a day of work or play.

The website includes services for booking conferences, group reservations, and offers rewards to customers of certain brands - for instance, allowing you to exchange Tesco Club Cards at some participating hotels, and giving a 10% discount to registered owners of Harley-Davidson motorcycles.

Opening Times

There are a number of different phone numbers in the Best Western company, depending on what you need to call them about.

Hotel reservations can be reached on 08455 76 76 76, open 8am to 8pm during the week and 9am to 6pm on Saturdays and Sundays. If you live overseas, call 0800 393 130 for a 24 hour Freephone service.

Cancellations or booking amendments need to be done through 01904 695439, which is open from 8am to 8pm from Monday to Friday and 9am to 6pm at the weekends.

The feedback line is open from 8am to 6pm Monday to Friday, and 9am to 6pm at the weekends by calling 01904 695482.

There's also a live-chat service available to customers on their website, from 8am to 6pm during the week and 9am to 6pm at the weekends.

Booking Information

You will require a debit or credit card to book online with Best Western. Bookings made through the Best Western website will be sent to the email address you register with. You should receive a confirmation number from them when you place your booking, and use this for any further interactions with the company.

Reservations can be taken online, or over the phone at the booking number provided above. You can also return to the website to receive a confirmation email that sends you a copy of your reservation after you have booked.

Cancellation Policy

The cancellation policies for Best Western hotels vary by hotel and thus need to be checked individually when you book your stay. Different hotels will have different lengths of appropriate time in which to cancel a booking. This could end anywhere from a day to a week before your expected arrival date.

If a hotel booking is not cancelled within the individual hotel's cancellation policy, you will be charged for one night's stay. If you have paid the full cost of your stay in advance, you will be charged for the entire reserved stay.

Some times in the year, such as holidays or seasonal events, mean hotels enforce a minimum stay. Staying for less than the minimum stipulated period will result in being charged for the whole reserved stay, if you choose to check out early.

Security & Reviews

The bestwestern.co.uk checkout service uses encryption to make sure your details are safe and secure, and the website is secured by Thawte. Personal information is also protected and the privacy policy can be viewed on the company's website to ensure your privacy is maintained.

Best Western has received consistently great reviews on TrustPilot, showing that their service is reliable and friendly. However, be sure to check reviews of individual hotels before you book there to make sure you get the best out of your money.

Another way to ensure you get the best deal possible is to use discount codes or coupons to save you money on your break, for even greater peace of mind.